How to Develop a Grocery Delivery App Like Peapod

The online grocery delivery market has seen explosive growth over the past decade, driven by changing consumer habits, urbanization, and the increasing convenience of digital platforms. Today, millions of customers around the world prefer ordering groceries online rather than visiting physical stores, making this sector one of the fastest-growing areas in e-commerce. From fresh produce to household essentials, online grocery apps have transformed the way people shop, offering speed, convenience, and reliability.

For startups and entrepreneurs, building a modern grocery delivery app like Peapod is more than just creating a digital store. It’s about tapping into a market with immense potential. A well-designed grocery delivery app can connect customers, stores, and delivery personnel seamlessly, providing real-time inventory, easy payments, and efficient delivery.

In this blog, we explain what the Peapod grocery delivery app is, how it works, and how businesses can build a similar platform. We cover the complete flow from user registration and checkout to order pickup and delivery, along with key features, development steps, and the cost to build a grocery delivery app like Peapod.

What is the Peapod App?

Peapod is one of the pioneering online grocery delivery platforms in the United States, known for transforming how consumers shop for groceries. Founded in 1989, Peapod began as a small-scale service offering home delivery of groceries, long before e-commerce became mainstream. Over the years, it has expanded its operations across multiple states, partnering with major supermarket chains to provide a seamless online shopping experience.

The platform allows customers to browse a wide range of products like fresh fruits and vegetables to packaged goods, beverages, and household essentials—directly from their app or website. Users can add items to their cart, schedule deliveries, and track orders in real-time.

Peapod grocery delivery app connects consumers with local grocery stores and efficient delivery networks, ensuring that fresh products reach customers on time. By combining advanced technology with a strong logistics backbone, Peapod has become a popular name in the online grocery delivery market and serves as a benchmark for startups looking to enter this growing market.

Why Developing an App Like Peapod is a Great Startup Idea?

The online grocery delivery sector is booming, and building a similar app to Peapod presents a strong opportunity for startups and entrepreneurs. Here’s why:

Advantages of Entering the Online Grocery Delivery Market

• High Demand: Consumers increasingly prefer the convenience of ordering groceries online, especially in urban areas.
  
• Recurring Revenue: Unlike one-time purchases, groceries are a recurring necessity. This creates an ongoing customer base and a predictable revenue stream.
  
• Scalable Model: Once the app is operational, it can easily expand to new locations, partner with more stores, and add new product categories without major overheads.
  
• Tech-Driven Efficiency: Features like AI-based recommendations, real-time inventory, and optimized delivery routes improve customer satisfaction and operational efficiency.

Potential Revenue and Growth Opportunities

• Revenue Streams: Delivery fees, commissions from partner stores, subscription models, and in-app advertisements can generate multiple sources of income.
  
• Market Growth: The online grocery market is projected to grow exponentially over the next decade, driven by smartphone adoption and changing consumer behavior.
  
• Investor Appeal: A well-designed grocery delivery app has strong potential to attract investors, as it combines e-commerce scalability with the essential daily need for groceries.
  
• Competitive Advantage: Early movers who offer a seamless user experience, fast delivery, and strong partnerships can quickly capture market share.

Market Review of Peapod Grocery Delivery

Peapod didn’t just show up when online grocery shopping was trendy. It was actually one of the first online grocery delivery services in the U.S., founded in 1989 by brothers Andrew and Thomas Parkinson in the Chicago area. They started this app to deliver floppy disks with product catalogs to early customers, and personally picked and delivered orders themselves in the early days.

Over the years, Peapod expanded from a local experiment into a national online grocery service, operating in more than 20 U.S. markets, including Chicago, Boston, Washington, D.C., and New York. By its 25th anniversary, it had filled more than 29 million grocery orders and offered over 15,000 items online, partnering with established supermarkets like Stop & Shop and Giant Foods under the Ahold Delhaize umbrella.

In terms of revenue, early annual sales reflected a fast-growing business even in its first decade. Peapod reported roughly $69 million in revenue by 1998, representing a large share of the online grocery market at that time. Industry estimates suggest that by the early 2010s, Peapod’s annual revenue had grown into the hundreds of millions — around $500M to $550M per year. as the business scaled with smartphone adoption and broader grocery ecommerce demand.

As part of its growth strategy, Peapod has celebrated several milestones that show how it has shaped the industry:

• One of the first to handle customer service online (1990) and offer online coupons (1991).
• Launched nutrition filters and personalized features in the mid-1990s.
• First to go fully mobile and bring grocery shopping to smartphones and tablets.
• Expanded fulfillment infrastructure with sophisticated climate-controlled facilities to support fresh produce and perishables. 

Key Features of a Grocery Delivery App Like Peapod

Building a grocery delivery app like Peapod requires similar features that cater to customers, delivery partners, and administrators. Each user type needs a seamless, intuitive experience to ensure smooth operations and high customer satisfaction.

Customer App Features

• User Registration & Login: Quick signup via email, phone, or social media accounts.
  
• Product Catalog & Search: Easy browsing with categories, filters, and search functionality.
  
• Product Details & Availability: Detailed descriptions, images, nutritional info, and real-time stock updates.
  
• Cart & Checkout: Add multiple items, edit quantities, and apply promo codes.
  
• Multiple Payment Options: Support for credit/debit cards, UPI, digital wallets, and cash on delivery.
  
• Order Tracking & Notifications: Real-time tracking of deliveries, push notifications, and SMS updates.
  
• Reviews & Ratings: Customers can review products and provide feedback on delivery.
  
• Wishlist & Favorites: Save favorite items for faster reordering.
  
• Subscription & Recurring Orders: Schedule weekly or monthly grocery deliveries.
  

Delivery Partner App Features

• Registration & Verification: Onboarding with ID verification, background checks, and vehicle registration.
  
• Order Management: Accept or reject delivery requests with clear timelines.
  
• Route Optimization & Navigation: GPS-based optimized routes for faster deliveries.
  
• Real-Time Tracking & Updates: Notify customers of delivery status and confirm order completion.
  
• Earnings & Reports: Track completed deliveries, payment summaries, and performance metrics.
  
• In-App Communication: Chat or call with customers or support for smooth coordination.
  

Admin Panel Features

• User & Vendor Management: Monitor customers, delivery partners, and store partners.
  
• Order & Inventory Management: Manage incoming orders, track stock levels, and update product availability.
  
• Analytics & Reports: Access detailed insights on sales, revenue, delivery performance, and customer behavior.
  
• Promotions & Discounts: Run campaigns, offer coupons, and manage seasonal promotions.
  
• Payment Management: Monitor transactions, commissions, and payouts to delivery partners and vendors.
  
• Support & Feedback Management: Handle complaints, resolve issues, and monitor ratings.

How Does the Peapod Grocery Delivery App Work?

The Peapod app works by connecting customers, grocery stores, and delivery partners into one seamless system. Here’s a simplified breakdown of how the process:

User Registration & Login

• Customers sign up using email, phone, or social accounts.
  
• Delivery partners and stores also complete registration and verification.

Browse & Select Products

• Customers explore categories, search for items, and add them to the cart.
• Product details, images, availability, and prices are displayed clearly.

Customize & Schedule Orders

• Users select delivery time slots or set recurring orders for convenience.
  
• Apply promo codes or discounts before checkout.
  

Checkout & Payment

• Customers review their cart and confirm the order.
  
• Payments are made via cards, UPI, wallets, or cash on delivery.
  

Order Processing by Store

1. Partner stores receive order notifications in real-time.
   
2. Staff pick and pack items, update stock, and mark the order as ready.
   

Delivery Partner Assignment

• The system automatically assigns the nearest delivery partner based on location and availability.
  
• The delivery partner receives order details and an optimized route to the customer.
  

Pickup & Transit

• The delivery partner picks up the packed order from the store.
  
• Follows the app’s optimized route to ensure fast delivery.
  

Real-Time Tracking & Notifications

• Customers can track their order live on the map.
  
• Notifications are sent for order confirmation, pickup, out-for-delivery, and delivery completion.
  

Order Delivery & Completion

• The delivery partner hands over the groceries to the customer.
  
• Customer confirms receipt, makes any remaining payment if needed, and can rate the service.
  

Feedback & Analytics

• Customer feedback is stored for quality improvement.
  
• Admin panel monitors delivery efficiency, stock updates, and overall performance.
  

Steps to Start a Grocery Delivery Business Like Peapod

Market Research and Competitor Analysis

Start by understanding your target market. Identify customer pain points, delivery expectations, pricing sensitivity, and local competition. Analyze similar platforms like Peapod, Instacart, Publix, and local players to see how they work and what doesn’t.

Define App Features and Workflow

Decide what your app must do on day one. Map the full workflow from user registration, product browsing, checkout, store order processing, delivery partner assignment, to successful delivery. Keep the first version focused on core features to avoid complexity.

UI/UX Design and Prototype Development

Design a simple dashboard for customers, delivery partners, and admins. Create wireframes and clickable prototypes to validate the flow before app development. A smooth user experience directly impacts repeat orders and customer retention.

Technology Stack Selection and App Development

Choose an advanced tech stack for mobile apps, backend, database, and admin Dashboard. Develop the customer app, delivery partner app, and admin dashboard in parallel, integrating payments, maps, notifications, and inventory management.

Testing, Deployment, and Maintenance

Test the app for performance, security, and real-world scenarios like order failures or delivery delays. Launch on app stores, monitor user behavior, fix issues quickly, and roll out updates based on feedback to keep improving the platform.

Cost to Develop a Grocery Delivery App Like Peapod

The cost of building a grocery delivery app like Peapod depends on the features, platforms, and scale of the app. A basic MVP with core functionality can be developed at a lower cost, while a full-featured app with real-time tracking, inventory management, and advanced data analytics requires a higher investment. Most businesses start small and scale gradually to control costs and reduce risk.

MVP vs Full-Featured grocery App development Costs
An MVP(Minimum Viable Product) with core features like user registration, product listing, cart, checkout, store order management, and basic delivery tracking usually costs $20,000 to $40,000. This is ideal for validating your idea and entering the market quickly.

A full-featured grocery delivery app development costs more because of adding advanced features like real-time inventory sync, AI recommendations, route optimization, loyalty programs, analytics dashboards, and multi-store support can range from $50,000 to $100,000+, depending on complexity.

Factors Affecting Development Costs

• Number of platforms (Android, iOS, Web)
• UI/UX design complexity
• Advanced features and third-party integrations
• Real-time tracking, maps, and payment gateways
• Scalability, security, and cloud infrastructure
• Ongoing maintenance and updates

Technology Stack Used to Build a Grocery Delivery App Like Peapod and Cost

A grocery delivery app like Peapod is built using a multi-layer tech stack that supports real-time orders, payments, tracking, and scalability. Choosing the right stack helps control costs while ensuring long-term growth.

Advanced Features in a Grocery Delivery App Like Peapod and Their Cost

Advanced features help improve customer retention, delivery efficiency, and overall profitability. These are not required for an MVP, but they become important as the business scales.

AI-Based Product Recommendations

This grocery delivery app feature analyzes user behavior, past orders, and preferences to suggest relevant products. It increases average order value and repeat purchases by showing items that customers are more likely to buy.
Estimated cost: $5,000–$10,000

Real-Time Delivery Tracking & Route Optimization

Live GPS tracking allows customers to see exactly where their order is. Route optimization helps delivery partners choose the fastest path, reducing delivery time and fuel costs. This directly improves customer satisfaction and operational efficiency.
Estimated cost: $4,000–$8,000

Loyalty Programs and Subscriptions

Loyalty points, discounts, and subscription plans encourage repeat orders and long-term engagement. Subscription models also create predictable monthly revenue and higher customer lifetime value.
Estimated cost: $3,000–$6,000

Analytics and Business Insights Dashboard

Analytics dashboards help admins track orders, revenue, delivery performance, customer behavior, and inventory trends. These insights support better decision-making and business optimization.
Estimated cost: $3,000–$7,000

Conclusion

Building a grocery delivery app like Peapod is a proven business opportunity driven by daily demand and repeat orders. When the entire flow—from user signup and checkout to store fulfillment and last-mile delivery—is built right, the model scales smoothly.

Comfygen Technologies, a leading delivery app development company, helps businesses build reliable, high-performance apps with strong workflows and a scalable backend. Starting with an MVP allows faster launch, controlled costs, and a clear path to growth as the market expands.